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1. Where do I make my support payments?

All support payments should be made to Pennsylvania PA Child Support Program (SCDU). These support payments should be mailed to:
Pennsylvania SCDU
P.O. Box 69110
Harrisburg, PA 17106-9110

The SCDU Customer Service and Payment Information phone number is 1-800-727-7238.  The number is a toll free number and there is no charge to call. To ensure that you receive proper credit, you must use the coupons that were supplied to you. Please put your  Pennsylvania Child Support Program (PACSES) Member Number and your social security number on you check. PACSES is the computer system that is operated by the state for support obligations; SCDU is the unit that processes support collections.

2. How do I receive support payments?

Support is deposited directly by State Collection and Disbursement Unit (SCDU) to either an EPPICard or electronic funds transfer to the clients bank account. An EPPICard is a debit card provided by Pennsylvania SCDU for deposit of child support payments. The method of receipt is chosen by the client at the time the case opens but can be changed at the client's request. The Pennsylvania Child Support System will automatically choose the EPPICard as the method of payment unless you decide to choose direct deposit to your bank account.

3. Can I pay the plaintiff directly when they need the support in a hurry?

No. Do not pay support directly to the Plaintiff. If you do, you will not receive credit on your account.

4. If the defendant has more than one case, how will I receive support payments?

Check amounts may vary because in cases where a person is a Defendant with multiple support orders, payments will be applied across cases. The Pennsylvania Child Support Program (PACSES) payment system ensures that each order receives a share of each payment. Payments will be divided proportionately, according to the amounts.

Example: If the Defendant / Payor has two support cases, (one in Luzerne County calling for $300 per month and a second case in Greene County calling for $100 per month) and a payment of $200 is received, the system will automatically apply $150 to the case in Luzerne County and $50 to the Greene County case (a 3 to 1 ratio). Even if the Defendant / Payor wanted all of the support payment to be posted on the Luzerne County order, the allocation of the payment must be made in accordance with PACSES regulations.

5. Where do I get information regarding my support payments?

Support Payments are automatically posted to a payor's account upon receipt by Pennsylvania State Collection and Disbursement Unit (SCDU). You may secure information regarding when a payment was posted and the amount of the payment by calling PA SCDU 24 hours per day 7 day per week at 877-727-7238.

Payment and case information may also be secured 24 hours per day 7 days per week by logging onto to the Pennsylvania Child Support Website. Payment information may also be sent to your email.

If you want information on a payment that was posted to your EPPICard, you may secure deposit and balance information at 800-304-1669.